Service Support

One-stop 360° full life-cycle service

Demand & Feasibility Assessment
Integrated System Engineering Design
Transparent Manufacturing & Delivery
After-sales Service & Preventive Maintenance
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Pre-sales Service

We conduct research on your production capacity, fuel types and local environmental regulations, and calculate the return on investment.
We complete the full system design for boiler room layout, piping, flue gas exhaust and water treatment.
The control system can be flexibly customized to be compatible with your existing central control system.
We scientifically select supporting equipment including burners, water treatment units and waste heat recovery systems, and deliver a complete power solution tailored to your factory’s actual conditions — rather than simply recommending standard boiler models.

In-sales Service

We scientifically select supporting equipment including burners, water treatment units and waste heat recovery systems, and deliver a complete power solution tailored to your factory’s actual conditions — rather than simply recommending standard boiler models.

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In-sales Service

Need technical support or an assessment of maintenance packages?

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We provide technical guidance for installation, commissioning and acceptance.
We deliver hands-on training for equipment operation and emergency troubleshooting.
Tiered technical support is implemented
Multi-tier preventive maintenance packages are available to ensure long-term efficient and stable boiler operation.

Preventive Maintenance Services to Reduce
Unplanned Shutdown Risks

Complete After-sales Support:

Installation and Commissioning

Follow Milestone-based Control for Installation and Commissioning.

72-hour hot commissioning

Complete 72-hour hot commissioning and issue a commissioning & acceptance report;

Training delivery

Provide printed and electronic operation manuals as well as training completion certificates upon training delivery;

Emergency Procedure

Supplied with on-site QR code quick-reference cards and emergency procedure operation cards. Scan the QR code to access fault handling videos.

Fault code quick-diagnosis cards are also available, enabling on-site staff to independently troubleshoot selected simple faults and reduce downtime waiting periods。

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Value-Added Services

Basic Plan (Annual):
1 full annual inspection
1 burner calibration
For factories with limited budgets
Standard Plan (Quarterly):
4 quarterly site visits
wear part replacement
system optimization
Preferred for mainstream factories
Premium Plan (Full Coverage):
Standard Plan
Descaling service
Monthly energy consumption report
Priority dispatch
Ensures uninterrupted operation of critical production lines

Submit Your Equipment Information for a Custom Maintenance Solution

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Tiered Overseas
Technical Support

7×24 Hour Online Inquiry
Remote Fault Diagnosis
On-site Engineer Service
Regional Spare Parts Warehouse
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Get Free Proposal & Quotation

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How Can We Help You?

Questions or
Concerns?
Let Us Know!

15514557907
Room 1621, Huashan Business, No. 111 Zhufeng Avenue, High-tech Zone, Shijiazhuang City, Hebei Province, China
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